My order is cancelled, how do I check my refund?

Modified on Thu, 09 Feb 2023 at 04:25 PM

Any refund takes 5-7 working days to reflect in your account, if the amount is still not credited after this timeline, please write to us at support@twidpay.com, we will provide you with a bank reference number (ARN). You can share this with your bank's customer care team who will further be able to help you regarding the refund status.

We would only be able to show transactions done through pay with rewards. For transactions done using reward points on other platforms, you can reach out to the respective reward points provider.


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